Program Associate

What This Role Is About The Program Associate delivers Mediation Matters’ core services, including mediation, restorative practices, and other conflict resolution services. In this role, you’ll work directly with clients, volunteers, and community partners to help people navigate conflict and find constructive paths forward. You’ll manage cases from start to finish, support volunteer mediators, and help ensure our services are accessible, organized, and high-quality. Key Details FLSA Status: Non-Exempt Reports to: Director of Programming & Performance Primary Location: either Albany, …

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Program Manager

What This Role Is About The Program Manager leads a team of Program Associates and helps make sure Mediation Matters’ programs run smoothly day to day. You’ll support staff, manage the flow of cases and services, build relationships with partners, and help ensure our work is high-quality, consistent, and aligned with our mission. Key Details FLSA Status: Non-Exempt Manages: Program Associates Reports to: Director of Programming & Performance Primary Location: either Albany, NY or Saratoga Springs, NY What We Do …

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